Does your pet feel anxious at the vet? It's OK they sometimes need time to feel safe in a new environment, we understand. That is why we offer Happy Visits, a complimentary support for your pet's specific needs. Our specially trained staff will create a specifically catered visit for your pet to adress the things they most feel nervous of when at the vet.We want them to feel safe and comfortable when they come in, to do this we will schedule a Happy visit that fits in your schedule. You will bring them by for a few quick 10 minute visits. Our staff will take them on a happy walk through the clinic, where they will be greeted by each one of our friendly staff members, given treats if that is OK with you, and given the support to explore the clinic at their pace. A happy visit lets us show them we are animal lovers who just want to help, not just there to perform exams and medical procedures on them. Happy visits introduce the sounds, smells, sights, and sensations of being at the vet in a gradual introduction with positive encouragement. This will help you get your companion to the vet in a less stressful manner when they need to be. Happy visits are available for cats and dogs, and can be arranged through our ambassadors at reception.
Book your Happy Visit today!
FUN PUN: Why did the dog sit in the shade?…because he didn’t want to be a hot dog!
“After many challenging appointments, the team at Erindale Animal Hospital recommended Ted came in for Happy Visits. Ted has had to undergo a couple of surgeries with Vivienne and her team and has left the clinic depressed and not himself. The happy visits helped restore his trust, that not every vet visit means he is going to be poked or have surgery. The team is always excited to see Ted and gives him the attention he needs to be excited to come back into the clinic.” – Britney
“We would like to thank Dr. Jones and her team at Erindale Animal Hospital for making veterinary visits for our dog Loki something that he looks forward to rather than afraid of. After a bad experience at another clinic, Loki became quite skittish at the vet and afraid of the stethoscope and of being touched. Dr. Jones suggested that we bring Loki in for Happy Visits, where he would be shown that the clinic is a place for positive experiences. Over the course of two weeks, I brought Loki in for these visits, and the staff was amazing! They treated Loki with gentleness and provided him with lots of positive reinforcement (ie. treats!) and a chance to get over his fear of the stethoscope. At the end of these visits Loki allowed Dr. Jones to touch him and listen to his heart without any fear. We will continue to bring Loki by the clinic for more Happy Visits throughout the year, as it has really helped Loki be more comfortable visiting the vet. Thanks again to the amazing team at Erindale Animal Hospital.” – Anneka